Terms of Service
Terms of Service
Effective Date: January 10, 2025
Welcome to Naturelase Ltd! These Terms of Service (“Terms”) govern your use of our website, www.naturelase.com, and any products or services provided by Naturelase Ltd (“we,” “us,” or “our”). By accessing or using our website, services, or purchasing products, you agree to be bound by these Terms. Please read them carefully.
1. General Information
Naturelase Ltd operates the website www.naturelase.com to provide information about our services, which include custom gift creation, marketing products, and other related offerings. All content on the website, including but not limited to text, images, videos, and logos, is the property of Naturelase Ltd unless otherwise specified.
2. Use of the Website
By using this website, you agree to comply with all applicable laws and regulations. You may not use our website for any unlawful purpose or in any manner that could damage, disable, or impair the website or interfere with others' use and enjoyment.
3. Account Registration
To access certain services on our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for safeguarding your account credentials and are liable for all activities conducted under your account.
4. Orders and Purchases
By placing an order on our website, you agree to pay for the products and services you have selected. All orders are subject to availability and acceptance by Naturelase Ltd. We reserve the right to refuse or cancel orders at our discretion.
Prices for products or services are listed on our website and may change at any time. Any applicable taxes or shipping fees will be added to the total amount.
5. Product Customization
We offer custom gift creation and marketing products tailored to your specifications. While we strive to provide high-quality products, we cannot guarantee that all customizations will meet your exact expectations. You are responsible for reviewing and approving any design proofs before production begins.
6. Payment and Billing
Payments for orders are processed through secure payment gateways. You agree to provide accurate payment information and authorize us to charge the total amount due, including any taxes or shipping fees, to the payment method provided.
7. Shipping and Delivery
We will make reasonable efforts to ensure timely delivery of your products. However, we are not responsible for delays caused by shipping carriers or other unforeseen circumstances.
8. Returns and Refunds
Our return policy is detailed on our website. We offer returns and refunds for products that are defective or not as described, provided you contact us within the specified time frame. Custom products may not be eligible for return unless there is an error on our part.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.
10. Limitation of Liability
To the fullest extent permitted by law, Naturelase Ltd shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. Our liability, if any, is limited to the amount paid by you for the product or service in question.
11. Indemnification
You agree to indemnify and hold harmless Naturelase Ltd, its affiliates, employees, agents, and partners from any claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or infringement of any rights of a third party.
12. Modifications to the Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the modified Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of Scotland, and you agree to submit to the exclusive jurisdiction of the courts of Scotland for any disputes arising under these Terms.
14. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
Trading name: Naturelase LTD
Company Number (UK): SC828211
Phone number: 07756505752
Email: accounts@naturelase.com
Postal Address: Naturelase Ltd, 2 Tofthill Place, Dundee DD2 3DF, United Kingdom