Shipping Policy
We are based in the UK - but ship WORLDWIDE using reliable couriers!
On this page you will find shipping information for UK customers and worldwide customers.
United Kingdom - Shipping
Spend £50+ for FREE SHIPPING!
Once ordered, please allow 1-3 days for us to make your order.
Once your order has been made, it will be shipped by Royal Mail 24 which is usually a next day service.
We may use a courier for larger orders.
Dispatch timescales are estimates only - orders can be with you much sooner but can also take longer during busy periods. If you are unsure or need your product sooner, please get in touch!
Rest of World Shipping
Once ordered, please allow 1-3 days for us to make your order.
Once your order has been made, it will be shipped by tracked international airmail which usually takes 5-7 days*
During busy periods tracked international airmail can take longer (depending on the destination country and other factors)
Dispatch timescales are estimates only - orders can be with you much sooner but can also take longer during busy periods. If you are unsure or need your product sooner, please get in touch!
Please note that Naturelase cannot be held responsible for any parcels being held by customs in your country for inspection. Customs procedures, including random checks, are beyond our control, and especially when it comes to correctly labelled parcels, are completely random. Therefore if your parcel is randomly selected for inspection delays may occur as a result.
We will ensure that all shipments are properly labelled and documented to minimize the chances of this happening. However, once the parcel is in the hands of customs, any additional delays, fees, or actions required are the responsibility of the customer.
Thank you for your understanding.
*Note: For some international locations this timescale does not apply. Please get in touch if you are unsure before placing an order.
Buying More Than One Item?
You will only ever be charged ONCE for postage - per order.
Please use the "Add to Cart" feature if you are buying multiple products.
Trading name: Naturelase LTD
Company Number (UK): SC828211
Phone number: 07756505752
Email: accounts@naturelase.com
Postal Address: Naturelase Ltd, 2 Tofthill Place, Dundee DD2 3DF, United Kingdom