Privacy Policy

Privacy Policy

Effective Date: January 10, 2025

At Naturelase Ltd (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.naturelase.com (“Website”), use our services, or make a purchase.

By using our Website or services, you agree to the collection and use of information in accordance with this policy. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect the following types of information when you interact with our Website:

  • Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, billing address, shipping address, payment information, and any other information you voluntarily provide.

  • Usage Data: We may collect information on how you access and use our Website, including your IP address, browser type, device information, and pages visited. This data helps us understand how visitors interact with our Website and improve the user experience.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies help improve the functionality of our Website, enhance user experience, and track analytics.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide our services: We use your personal information to process orders, deliver products, customize your experience, and provide customer support.

  • To communicate with you: We may use your contact information to send order confirmations, shipping updates, promotional offers, and other relevant communications related to our products and services.

  • To improve our Website: Usage data and cookies allow us to analyze trends, track user activity, and enhance the performance and features of our Website.

  • To process payments: We may use your payment information to process transactions securely.

3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following instances:

  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, and providing other services. These third parties are obligated to keep your information confidential and use it only for the purposes of performing services for us.

  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any changes to our privacy practices.

4. Data Security

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights and Choices

As a user of our Website, you have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information we hold about you.

  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as legal obligations or legitimate business interests).

  • Opt-out of Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information from our systems.

7. International Transfers

If you are located outside of the United Kingdom, please be aware that your personal data may be transferred to and processed in the United Kingdom, where our servers are located. By using our Website, you consent to such transfer.

8. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically for any updates or changes.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Trading name: Naturelase LTD
Company Number (UK): SC828211
Phone number: 07756505752
Email: accounts@naturelase.com
Postal Address: Naturelase Ltd, 2 Tofthill Place, Dundee DD2 3DF, United Kingdom